Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)
HLTMSG009 Develop massage practice
development and wellbeing CHCECE047 Analyse information to inform learning CHCECE049 Embed sustainable practices in service operations HLTWHS003 Maintain work health and safety If you require RPL Kits with comprehensive benchmarking
Units of competency HLTAHA024 Work within a community rehabilitation environment HLTAHA004 Support client independence and community participation If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-CUAPPR411 Realise a creative project UEP Units of competency PSPGEN002 UseOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner