Units of competency AHCBUS301 Use hand held e-business tools AHCMOM311 Operate precision control technology AHCMOM305 Operate specialised machinery and equipment BSBTEC201 Use business software applications * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency HLTPAT004 Collect pathology specimens other than blood CHCPOL003 Research and apply evidence to practice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW026 Provide information and strategies in sexual health for men CHCCDE004 Implement participation and engagement strategies CHCCCS014 Provide brief interventions CHCPRP001 Develop and maintain networks and collaborative partnerships * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBAUD503 Lead a quality audit BSBAUD504 Report on a quality audit FBPAUD4001 Assess compliance with food safety programs FBPAUD4002 Communicate and negotiate to conduct food safety audits FBPAUD4003 Conduct food safety audits FBPAUD4004 Identify
Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Vocational Placement Kit-FNS50920 Diploma of Banking Services Management PUA Units of competency AHCBUS301 UseA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.