Learner Resources-AURSS00036 Heavy Commercial Vehicle Skill Set for Light Vehicle Technicians Certificate III CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources * We can develop additional elective units that are not listed on request (Please

Core units AHCPER301 Research and communicate information on permaculture principles and practices AHCPER302 Develop recommendations for integrated plant and animal systems AHCPER303 Maintain integrated plant and animal systems AHCPER316 Select plant and animal species for permaculture systems AHCWRK311 Conduct site inspections Elective units AHCPER307 Establish a rural permaculture system AHCPER308 Establish an urban permaculture system AHCPER305 Implement crop maintenance and harvesting programs for permaculture systems AHCPER306 Use weedy plants in a permaculture system AHCILM306 Follow Aboriginal cultural protocols AHCILM305 Work with an Aboriginal Community or organisation AHCPER309 Install and maintain permaculture water systems AHCPER310 Install structures for permaculture systems AHCLSK319 Slaughter livestock AHCECR301 Maintain native ecosystem areas * We can develop additional elective units that are not listed on request (Please contact us for further information)

repair and refit light vehicle tyres and tubes AURLTJ113 Remove

fitness and recreation industry knowledge Elective units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR201 Manage personal stress in the workplace CHCCOM001 Provide first point of contact FSKDIG03 Use digital technology for routine workplace tasks FSKLRG09 Use strategies to respond to routine workplace problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

other professionals and third party referrers FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBCUS501 Manage quality customer service FNSCUS502 Monitor client requirements FNSCUS503 Review business performance BSBMKG501 Identify and evaluate marketing opportunities BSBSLS502 Lead and manage a sales team BSBINN502 Build and sustain an innovative work environment BSBMGT516 Facilitate continuous improvement * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-AURSS00036 Heavy Commercial Vehicle Skill Set for Light Vehicle Technicians Certificate III CHCCCS020 Respond effectively to behavioursOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all