Learner Guide-TAEASS413 Participate in assessment validation LGA Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS007 Develop and implement service programs CHCCOM003 Develop workplace communication strategies CHCDEV002 Analyse impacts of sociological factors on clients in community work and services CHCDIV003 Manage and promote diversity CHCLEG003 Manage legal and ethical compliance CCHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS004 Manage work health and safety Elective Units CHCCCS004 Assess co-existing needs Group A CHCCSM004 Coordinate complex case requirements Group A CHCCSM005 Develop

Core units VU22384 Develop and document a learning plan and portfolio VU22632 Participate in a range of straightforward interactions for employment VU22633 Read and write straightforward texts for employment Elective units BSBWHS201 Contribute to health and safety of self and others BSBITU201 Produce simple word processed documents VU22629 Read and write simple texts for employment VU22630 Observe and report on activities in a workplace VU22631 Prepare to work effectively in an Australian workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIBLA305D Conduct secondary blasting RIIBLA302D Conduct shotfiring operations in underground coal mines RIIBLA205D Store

policies and procedures in the construction industry CPCWHS3001 Identify construction work hazards and select risk control strategies Elective Units CPCCCA3019 Erect and dismantle formwork to suspended slabs

Learner Guide-TAEASS413 Participate in assessment validation LGA Core units BSBITU307 Develop keyboardingOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce