Training and Assessment Strategy-TLI31222 Certificate III in Driving Operations Learner Resources (Skill Set) Core units CHCADV005 Provide systems

Core units CHCADV005 Provide systems advocacy services CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCMHS002 Establish self-directed recovery relationships CHCMHS003 Provide recovery oriented mental health services CHCMHS004 Work collaboratively with the care network and other services CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS009 Provide early intervention

Units of competency BSBHRM412 Support employee and industrial relations BSBHRM411 Administer performance development processes BSBHRM415 Coordinate recruitment and onboarding BSBHRM417 Support human resources functions and processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRCCCS002 Provide and promote services to pharmacy customers SIRCDIS001 Assist customers with prescriptions SIRCIND001 Work effectively in a community pharmacy SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines SIRCINF001 Use pharmacy practices for infection control SIRCPPA005 Assist customers with cough and cold relief products SIRCPPA006 Assist customers with skin and anti-fungal products SIRCPPA008 Assist customers with products for gastro-intestinal conditions SIRCPPA009 Assist customers with allergy relief products SIRCPPA010 Assist customers with analgesic and anti-inflammatory products HLTWHS001 Participate in workplace health and safety Elective units HLTAAP001 Recognise healthy body systems SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Training and Assessment Strategy-TLI31222 Certificate III in Driving Operations Learner Resources (Skill Set) Core units CHCADV005 Provide systemsYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.