SCORM Compliant Package-SITXMPR012 Coordinate marketing activities NWP Our Quality Assurance Guarantee ensures

Our Quality Assurance Guarantee ensures your resources are accurate

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

pressure test

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our learner and assessment resources have been aligned to learner cohorts

SCORM Compliant Package-SITXMPR012 Coordinate marketing activities NWP Our Quality Assurance Guarantee ensures* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.