PowerPoint-BSBMKG624 Manage market research ACM Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBRSK501 Manage risk HLTWHS004 Manage work health and safety CHCLEG003 Manage legal and ethical compliance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio Speaking and Listening (1) VU23525 Give and respond to straightforward information Reading and Writing (1) VU23526 Read and write straightforward transactional texts Language Skills (2) VU23527 Read and write straightforward informational texts VU23524 Engage in straightforward casual conversations and spoken transactions General Electives (3) BSBINS301 Develop and use information literacy skills ICTWEB306 Develop web presence using social media ICTICT214 Operate application software packages * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and dismantle utilities industry components UEECD0020 Fix and secure electrotechnology equipment UEECD0044 Solve problems in multiple path circuits UEECD0046 Solve problems in single path circuits UEECD0051 Use drawings

Aligned with the Standards for RTOs 2025

PowerPoint-BSBMKG624 Manage market research ACM Core units BSBCUS403 Implement customerOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered