Training and Assessment Strategy-BSB52415 Diploma of Marketing and Communication CUA assess and control safety risks

assess and control safety risks Group C SITHIND002 Source and use information on the hospitality industry Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

develop and evaluate health promotion and community development programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Developed by experienced compliance and education specialists

Training and Assessment Strategy-BSB52415 Diploma of Marketing and Communication CUA assess and control safety risksYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.