Learner Guide-AURACA003 Build customer relations in an automotive workplace Training and Assessment Strategy (Skill Set) engineering or related environment MEM50001B

engineering or related environment MEM50001B Classify recreational boating technologies and features MEM50002B Work safely on marine craft MEM50003B Follow work procedures to maintain the marine environment Elective units MEM04018B Perform general woodworking machine operations MEM05003B Perform soft soldering MEM05005B Carry out mechanical cutting MEM05007C Manual heating and thermal cutting MEM05012C Perform routine manual metal arc welding MEM05050B Perform routine gas metal arc welding * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor energy management MSS405087 Investigate energy management as a business issue * We can develop additional elective units that are not listed on request (Please contact us for further information)

communicate and search securely on the internet * We can develop additional elective units that are not listed on request (Please contact us for further information)

charge and replace batteries and jump-start vehicles AURHTE102 Diagnose and repair heavy vehicle compression ignition engines AURHTF102 Diagnose and repair heavy vehicle diesel fuel injection systems AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines AURTTK001 Use and maintain measuring equipment in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTM004 Assemble engine blocks and sub-assemblies AURTTM008 Dismantle and evaluate engine blocks and sub-assemblies AURTTM011 Recondition engine cylinder heads Electives AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETR124 Diagnose and repair compression ignition engine management systems AURETR128 Diagnose and repair instruments and warning systems AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR132 Diagnose and repair automotive electrical systems AURHTE001 Remove and install heavy vehicle engine assemblies AURHTX104 Diagnose and repair heavy vehicle clutch systems AURHTZ101 Diagnose and repair heavy vehicle emission control systems AURTTA009 Carry out mechanical pre-repair operations AURTTA105 Select and use bearings

Core units CHCADV001 Facilitate the interests and rights of clients CHCAGE001 Facilitate the empowerment of older people CHCAGE003 Coordinate services for older people CHCAGE004 Implement interventions with older people at risk CHCAGE005 Provide support to people living with dementia CHCCCS006 Facilitate individual service planning and delivery CHCCCS011 Meet personal support needs CHCCCS023 Support independence and wellbeing CHCCCS025 Support relationships with carers and families CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance CHCPAL001 Deliver care services using a palliative approach CHCPRP001 Develop and maintain networks and collaborative partnerships HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Elective units CHCAGE008 Implement falls prevention strategies CHCCCS001 Address the needs of people with chronic disease CHCCCS007 Develop and implement service programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AURACA003 Build customer relations in an automotive workplace Training and Assessment Strategy (Skill Set) engineering or related environment MEM50001BOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce