Training And Assessment Strategy-SIR10116 Certificate I in Retail Services Certificate II Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

anthropometrics and proxemic considerations to a product MSFFDT5002 Assess and resolve technical integrity of a design MSFFDT5004 Construct custom furniture using advanced techniques MSFFDT5005 Design a batch or limited production item of furniture CPCCWHS2001 Apply WHS requirements

mobile homes and mobile workplaces MEM03001B Perform manual production assembly MEM05005B Carry out mechanical cutting MEM11010B Operate mobile load shifting equipment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM18001C Use hand tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCECR308 Conduct a site inspection for ecological restoration AHCWHS402 Maintain workplace health and safety processes Electives AHCBUS407 Cost a project AHCBUS410 Report on a project AHCPMG409 Implement a pest management plan AHCWRK409 Supervise work routines and staff performance AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCWRK404 Implement quality assurance procedures BSBLDR414 Lead team effectiveness BSBPMG428 Apply project life cycle management process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training And Assessment Strategy-SIR10116 Certificate I in Retail Services Certificate II Units of competency MSTGN3003 EstimateYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.